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Actionable insights to drive cost and time savings
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Synthesys Reports
The 10-Second Advantage
Benchmarks from 4.8 million inbound calls prove that replies inside 10 seconds triple pipeline conversion.
CRO / VP Sales | Q3 2025
Dial or Die — Concurrency Economics in Peak Season
How burst-dialing (1 → 500 concurrent lines) slashes contact time 74% and adds $112 per rep per day.
RevOps / Contact-Center Director | Q4 2025
Voice Commerce Recovery Index 2025
Vertical-by-vertical data on failed-payment saves (avg. +19 % revenue recapture) and the optimal retry schedule.
eCom / SaaS Growth Lead | Annual Report
Retention Wars — AI Save-Offer Playbook
Churn-risk outreach benchmarks, channel mix tests, and copy templates that push save rates past 31 %.
CX / Lifecycle Manager | EOY Report
Time is money. Make more of both.