Retention marketing has moved to the phone
Retention marketing has moved to the phone
Increase Your Ecom Revenue by 8-12%
Increase Your Ecom Revenue by 8-12%
using Super Intelligent AI Voice Agents
using Super Intelligent AI Voice Agents
4.9
Connect to Shopify in literal seconds
Synthesys is trusted by:
Do the math
What Would a 10% Increase in Revenue Mean for Your Store?
Run Your Own Numbers
A 10% lift equals
$300,000
in additional annual revenue
You do not necessarily need more traffic.
You need to convert more of the traffic you already have.
The AI Voice Platform
The AI Voice Platform
The AI Voice Platform
built for Ecommerce
built for Ecommerce
built for Ecommerce
that turns every customer interaction into a custom
1-to-1 sales experience
that turns every customer interaction into a custom 1-to-1 sales experience
On average stores that use
Synthesys Commerce see a passive
On average stores that use
Synthesys Commerce see a passive
8-12% increase in sales
8-12% increase in sales
8-12% increase in sales
Plugs into Shopify in a few clicks
Plugs into Shopify in a few clicks
No really. You click a few buttons.
No really. You click a few buttons.
Your store could make up to 12% passively
Your store could make up to 12% passively
Install in Minutes.
Start Recovering Revenue Immediately.
Install in Minutes.
Start Recovering Revenue Immediately.
1.
Connect Shopify.
Connect Shopify.
Connect Shopify.
2.
Synchronize your products and customer data.
Synchronize your products and customer data.
Synchronize your products and customer data.
3.
Choose the revenue events you want Synthesys to act on.
Choose the revenue events you want Synthesys to act on.
Choose the revenue events you want Synthesys to act on.
4.
Configure your agent.
Configure your agent.
Configure your agent.
5.
Launch.
Launch.
Launch.
No six-month implementation.
No six-month implementation.
No new call center.
No new call center.
No replacement of Klaviyo, Gorgias, Recharge, or your current commerce systems.
No replacement of Klaviyo, Gorgias, Recharge, or your current commerce systems.
Connect Synthesys Commerce and Your Store Can:
Connect Synthesys Commerce and Your Store Can:
Generate Up to 15% More Total Revenue
By converting more of the traffic and customers you already have.
By converting more of the traffic and customers you already have.
Recover Up to 30% More Abandoned-Cart Revenue
By answering the questions that emails and text messages cannot.
By answering the questions that emails and text messages cannot.
Increase Repeat Purchase Revenue by Up to 20%
By contacting customers at the right reordering moment.
By contacting customers at the right reordering moment.
Save More Subscription Revenue
By resolving payment problems and preventing unnecessary cancellations.
By resolving payment problems and preventing unnecessary cancellations.
Operate 24/7 Without Hiring More People
With AI agents capable of managing thousands of simultaneous customer conversations.
With AI agents capable of managing thousands of simultaneous customer conversations.
Expand Globally Without Building Local Calling Teams
With multilingual agents built for international commerce.
With multilingual agents built for international commerce.
Key Features
Voice That Actually Sells
Synthesys uses a natural-sounding voice model that holds real conversations; answering questions, handling objections, and guiding shoppers toward a purchase.
Synthesys uses a natural-sounding voice model that holds real conversations; answering questions, handling objections, and guiding shoppers toward a purchase.
Segmentation & Audience Tagging
The platform automatically tags shoppers based on their browsing, purchase history, and engagement patterns. This makes outreach more relevant and gives your AI the context it needs to personalize every interaction.
The platform automatically tags shoppers based on their browsing, purchase history, and engagement patterns. This makes outreach more relevant and gives your AI the context it needs to personalize every interaction.
Flow Builder
Build simple, effective automations without complexity. The flow builder lets you define when the AI should reach out, what it should say, and how it should react to customer behavior. All in a clean, visual layout that anyone can use.
Build simple, effective automations without complexity. The flow builder lets you define when the AI should reach out, what it should say, and how it should react to customer behavior. All in a clean, visual layout that anyone can use.
Campaigns
Launch targeted outreach with ease. Pick an audience, set your goal, and let Synthesys deliver personalized calls or texts that drive conversions and re-engage shoppers at scale.
Launch targeted outreach with ease. Pick an audience, set your goal, and let Synthesys deliver personalized calls or texts that drive conversions and re-engage shoppers at scale.
Live Transfers
When Synthesys detects a high-intent shopper, it instantly escalates the call to your team. You only get involved when you really need to, while the Synthesys handles everything else.
When Synthesys detects a high-intent shopper, it instantly escalates the call to your team. You only get involved when you really need to, while the Synthesys handles everything else.
Unlimited FAQs, Objection & Support Handling
Synthesys can answer common questions, explain products, and address routine objections without human help. Customers get fast, accurate responses, and your team gets fewer repetitive tasks.
Synthesys can answer common questions, explain products, and address routine objections without human help. Customers get fast, accurate responses, and your team gets fewer repetitive tasks.
Analytics Dashboard
You get clear insights into revenue generated, call performance, engagement, and customer sentiment. Everything you need to measure impact and optimize your customer interactions is in one place.
You get clear insights into revenue generated, call performance, engagement, and customer sentiment. Everything you need to measure impact and optimize your customer interactions is in one place.
Triple Layer Prompting
Synthesys allows for “Triple Layer Prompting” which programs our AI at three levels so that calls never go off track and behavior stays consistent and human-synthetic across every call.
Synthesys allows for “Triple Layer Prompting” which programs our AI at three levels so that calls never go off track and behavior stays consistent and human-synthetic across every call.
A 1-to-1 sales rep for every customer visit
A 1-to-1 sales rep for every customer visit
Synthesys Commerce learns from each visitor’s behavior and history, then delivers a personalized sales & customer service experience to answers questions, get customers off the fence, and helps close more sales.
Synthesys Commerce learns from each visitor’s behavior and history, then delivers a personalized sales & customer service experience to answers questions, get customers off the fence, and helps close more sales.
Designed with intent for Shopify stores
Easy 1 click upsell
Converts non buyers to buyers
Automate AI marketing based around all touch pointsick upsell
Upsell, downsell, follow up market all based on each user's data
Finds the right product for each 1-to-1 customer
Market based on behavior demographic and interactions with your store
Unlimited, Multilingual, 24/7 AI Sales & Customer Service phone reps trained on your specific business
Unlimited, Multilingual, 24/7 AI Sales & Customer Service phone reps trained on your specific business
Unlimited, Multilingual, 24/7 AI Sales & Customer Service phone reps trained on your specific business
Synthesys uses this to create a “brain” for your business.
Synthesys uses this to create a “brain” for your business.
This allows Synthesys to answer questions, understand the small details, know the best sales angles for your product, counter objections and close the customer on YOUR specific products and business in real time.
This allows Synthesys to answer questions, understand the small details, know the best sales angles for your product, counter objections and close the customer on YOUR specific products and business in real time.
One AI Platform to Unlock
Seven New Revenue Streams.
One AI Platform to Unlock Seven New Revenue Streams.
1.
Abandoned-Cart Recovery
Abandoned-Cart Recovery
Abandoned-Cart Recovery
Recover qualified shoppers before their buying intent disappears.
Recover qualified shoppers before their buying intent disappears.
2.
Checkout Recovery
Checkout Recovery
Checkout Recovery
Resolve last-minute questions and bring customers back to payment.
Resolve last-minute questions and bring customers back to payment.
3.
Post-Purchase Upsells
Post-Purchase Upsells
Post-Purchase Upsells
Recommend the next logical product after every eligible order.
Recommend the next logical product after every eligible order.
4.
Customer Reactivation
Customer Reactivation
Customer Reactivation
Turn dormant customer lists into active revenue.
Turn dormant customer lists into active revenue.
5.
Subscription Retention
Subscription Retention
Subscription Retention
Save cancellations and recover failed payments.
Save cancellations and recover failed payments.
6.
Replenishment
Replenishment
Replenishment
Contact customers when they are most likely to reorder.
Contact customers when they are most likely to reorder.
7.
AI Customer Service
AI Customer Service
AI Customer Service
Resolve questions while identifying new purchasing opportunities.
Resolve questions while identifying new purchasing opportunities.
Turn Thousands of Inactive Customers Back Into Buyers
Turn Thousands of Inactive Customers Back Into Buyers
Your Shopify database may contain years of customers who have not purchased recently.
You already paid to acquire them.
You already paid to acquire them.
They already know your brand.
They already know your brand.
They may simply need the right offer, product, or conversation to return.
They may simply need the right offer, product, or conversation to return.
Synthesys Commerce can automatically segment and contact eligible customers based on:
Time since last purchase
Time since last purchase
Previous products purchased
Previous products purchased
Customer lifetime value
Customer lifetime value
Average order value
Average order value
Subscription history
Subscription history
Purchase frequency
Purchase frequency
Location
Location
Language
Language
Product availability
Product availability
Current promotions
Current promotions
Increase Repeat Purchase Revenue by Up to 20%
Increase Repeat Purchase Revenue by Up to 20%
Acquiring a customer is expensive.
Getting an existing customer to purchase again should not be.
Synthesys Commerce contacts eligible customers using their actual order history and creates personalized conversations around:
Synthesys Commerce contacts eligible customers using their actual order history and creates personalized conversations around:
Replenishment
Replenishment
Reordering
Reordering
Product upgrades
Product upgrades
Complementary products
Complementary products
Bundles
Bundles
Subscriptions
Subscriptions
New product launches
New product launches
Seasonal offers
Seasonal offers
VIP promotions
VIP promotions
Instead of sending the same campaign to everyone, Synthesys gives each customer a reason to buy again based on what they already purchased.
Instead of sending the same campaign to everyone, Synthesys gives each customer a reason to buy again based on what they already purchased.
Turn Customer Service From a Cost Center Into a Revenue Channel
Turn Customer Service From a Cost Center Into a Revenue Channel
Customers frequently contact support immediately before or after making a purchasing decision.
Customers frequently contact support immediately before or after making a purchasing decision.
Where is my order?
Where is my order?
Where is my order?
Which product should I buy?
Which product should I buy?
Which product should I buy?
Can I change my subscription?
Can I change my subscription?
Can I change my subscription?
Will this fit?
Will this fit?
Will this fit?
Can I exchange it?
Can I exchange it?
Can I exchange it?
Do you ship internationally?
Do you ship internationally?
Do you ship internationally?
Synthesys can answer routine questions instantly while identifying opportunities to:
Synthesys can answer routine questions instantly while identifying opportunities to:
Save a cancellation
Save a cancellation
Save a cancellation
Recommend a better product
Recommend a better product
Recommend a better product
Add an upsell
Add an upsell
Add an upsell
Complete a purchase
Complete a purchase
Complete a purchase
Recover a failed payment
Recover a failed payment
Recover a failed payment
Replenish an order
Replenish an order
Replenish an order
Transfer a high-value customer
Transfer a high-value customer
Transfer a high-value customer
Resolve More Requests. Save More Customers. Generate More Revenue.
How much additional revenue can Synthesys Commerce generate?
How much additional revenue can Synthesys Commerce generate?
Does Synthesys replace Klaviyo or our SMS platform?
Does Synthesys replace Klaviyo or our SMS platform?
Does the AI know what each customer looked at?
Does the AI know what each customer looked at?
Can customers ask questions?
Can customers ask questions?
Can it transfer customers to our team?
Can it transfer customers to our team?
Can it offer discounts?
Can it offer discounts?
How quickly can we launch?
How quickly can we launch?