Synthesys

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AI Automation for Logistics & Transportation

Streamline dispatch, reduce delivery delays, and provide real-time updates without human overhead. Synthesys handles freight coordination, package tracking, inbound appointments, and multilingual carrier support—24/7.

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Synthesys is trusted by:

Solutions for

Logistics, Freight, & Transportation Providers

Delivery & Package Status Inquiries

Answer questions about shipments, location, delays, or delivery windows.

Freight Dispatch & Routing

Coordinate live loads, deadheads, drop-offs, and re-routing logic across lanes.

Warehouse Appointment Scheduling

Book delivery windows and check-in/check-out slots for drivers automatically.

Carrier & Vendor Communication

Handle driver inquiries, vendor check-ins, and multilingual coordination.

Scalable automation for high-velocity, asset-heavy operations

From 3PLs to national carriers, logistics firms operate on tight schedules and high volume. Synthesys provides immediate answers, eliminates bottlenecks, and frees dispatch and ops teams from repetitive inbound calls. With <500ms response latency and 50+ supported languages, Synthesys ensures nothing gets lost in translation—or delayed by hold music.

Whether you're managing cross-border freight, regional last-mile, or warehouse networks, Synthesys integrates with your TMS, WMS, CRM, or calendar to streamline operations and reduce overhead.

Scalable automation for high-velocity, asset-heavy operations

Whether you're managing cross-border freight, regional last-mile, or warehouse networks, Synthesys integrates with your TMS, WMS, CRM, or calendar to streamline operations and reduce overhead.

Scalable automation for high-velocity, asset-heavy operations

Whether you're managing cross-border freight, regional last-mile, or warehouse networks, Synthesys integrates with your TMS, WMS, CRM, or calendar to streamline operations and reduce overhead.

Real-World Applications

Track and Trace Automation

Give shippers and consignees real-time package updates and delivery ETAs.

Warehouse Gate Scheduling

Schedule loading/unloading slots based on trailer size, product type, or partner rules.

Driver Support Calls

Answer check-in, directions, or breakdown issues without dispatch getting buried.

How it works

Script Industry-Specific Call Flows

Build logistics workflows for pickups, drop-offs, location issues, and vendor routing.

Integrate With Your Stack

Connect Synthesys to your TMS (e.g. McLeod, Descartes), WMS, or dispatch tools.

Go Live in 10 Days or Less

Launch multilingual, high-volume automation that runs 24/7.

Results you can expect

Handle 80–90% of operational calls without human agents
Reduce dispatcher workload by 3–5x
Increase on-time delivery rates with faster issue resolution
Enable driver/carrier communication across languages and time zones

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.