Within six weeks, Jacobs’ outbound engine consistently processed approximately 10,000 prospects per day across the ten languages, with daily call attempts ranging from 9,600 to 10,800 depending on list availability.

The first-order effects were visible in the core funnel:

• Contact rate rose from 8% to 21%.

• Median time from list import to first touch fell from 2.1 days to under 15 minutes.

• 8% of live conversations converted into viewing appointments.

That translated to roughly 160–180 new appointments per day, with automated, language-specific confirmations and reminders reducing no-shows from 32% to 19%. Cost per qualified appointment declined by 58% as the platform maintained throughput without adding salaried headcount and cut waste from repeated, poorly timed callbacks.

The second-order effects compounded. Native-language conversations unlocked neighborhoods and buyer cohorts that had been systematically under-served; for example, evening Hindi/Urdu campaigns drove a disproportionate share of end-of-shift conversions, while Tagalog-language outreach materially increased engagement with mid-income renters considering first-time purchases. Performance data fed back into market selection: Jacobs rebalanced media spend away from generic portal leads toward owner and community lists that the multilingual engine converted at higher velocity. Senior agents—the firm’s scarcest asset—were redeployed from cold outreach to curated closings and cross-border cash buyer lanes, lifting close rates and compressing cycle time from first call to signed MoU.

The tertiary effects reshaped operating economics. With appointment creation and reminder choreography automated, Jacobs rationalized vendor spend across dialers and list brokers, consolidated analytics into a single view of prospect language, source, and outcome, and negotiated better inventory access on the back of consistent buyer traffic. Leadership gained a cleaner read on where the brand resonated by language and micro-market, informing pricing guidance, staffing by time block, and developer partnerships.

Critically, the firm built a scalable “always-on” growth loop: multilingual outreach filled tomorrow’s calendar, off-hours AI answered and nurtured inbound interest generated by today’s viewings, and closers focused on the highest-probability deals. In a market defined by speed and trust, Synthesys gave Jacobs both—at once—by making every first conversation fast, native, and reliably followed through.