Prospective Students Reach Out at Every Hour. Your Admissions Team Doesn't.

Prospective Students Reach Out at Every Hour. Your Admissions Team Doesn't.

Universities, colleges, and EdTech platforms lose prospective students to slow admissions response, inconsistent follow-up, and enquiry processes that weren't built for the speed that today's students expect. Synthesys automates enquiry response, application guidance, campus visit booking, and enrolment follow-up—so your admissions team spends their time converting, not answering the same questions repeatedly.

Synthesys is trusted by:

Built for Universities, Colleges & EdTech Platforms

Built for Universities, Colleges & EdTech Platforms

Built for Universities, Colleges & EdTech Platforms

Prospective Student Enquiry Handling

Answer inbound course and programme enquiries, provide application information, and qualify prospective students—24/7, in any language.

Open Day & Campus Visit Booking

Register prospective students for open days, campus tours, and information events—directly into your admissions calendar without manual coordination.

Application Follow-Up & Enrolment Nudges

Contact applicants at critical stages of the application funnel—incomplete applications, offer acceptances pending, and enrolment confirmations outstanding.

Student Support & Administrative Queries

Handle high-volume student queries—enrolment status, timetable, administrative processes—without routing every call to an admissions or student services advisor.

Admissions Is a Sales Process. Treat Every Enquiry Accordingly.

Higher education institutions compete for students the same way businesses compete for customers—on responsiveness, relevance, and follow-up. A prospective student who submits an enquiry at 10pm on a Sunday and doesn't hear back until Tuesday morning has already looked at three other institutions. Synthesys ensures every enquiry gets an immediate, informed response—and that every application stage receives the right nudge at the right moment.

For EdTech platforms with high-volume lead generation, Synthesys automates the entire enrolment communication cycle—from first enquiry through course commencement. Every touchpoint is personalised to the programme and the prospective student's stage in the journey, and every interaction is logged to your CRM for admissions team visibility.

Admissions Is a Sales Process. Treat Every Enquiry Accordingly.

Higher education institutions compete for students the same way businesses compete for customers—on responsiveness, relevance, and follow-up. A prospective student who submits an enquiry at 10pm on a Sunday and doesn't hear back until Tuesday morning has already looked at three other institutions. Synthesys ensures every enquiry gets an immediate, informed response—and that every application stage receives the right nudge at the right moment.

For EdTech platforms with high-volume lead generation, Synthesys automates the entire enrolment communication cycle—from first enquiry through course commencement. Every touchpoint is personalised to the programme and the prospective student's stage in the journey, and every interaction is logged to your CRM for admissions team visibility.

Admissions Is a Sales Process. Treat Every Enquiry Accordingly.

Higher education institutions compete for students the same way businesses compete for customers—on responsiveness, relevance, and follow-up. A prospective student who submits an enquiry at 10pm on a Sunday and doesn't hear back until Tuesday morning has already looked at three other institutions. Synthesys ensures every enquiry gets an immediate, informed response—and that every application stage receives the right nudge at the right moment.

For EdTech platforms with high-volume lead generation, Synthesys automates the entire enrolment communication cycle—from first enquiry through course commencement. Every touchpoint is personalised to the programme and the prospective student's stage in the journey, and every interaction is logged to your CRM for admissions team visibility.

Real-World Applications

Real-World Applications

Real-World Applications

Respond to Every Enquiry Before the Student Considers an Alternative

Synthesys answers every inbound enquiry immediately—course information, entry requirements, application process—so no prospective student waits for an admissions callback.

Fill Your Open Days Without Manual Registration Management

Prospective students register for campus visits and open days via voice or SMS—automatically confirmed, reminded, and logged to your admissions CRM.

Reduce Application Drop-Off with Timely Follow-Up

Applicants with incomplete applications or pending offer responses receive automated nudges at the right intervals—improving conversion through the funnel without admissions team effort.

How it works

How it works

How it works

1

We Map Your Admissions Funnel

Enquiry handling, event registration, application follow-up, and enrolment communication—each stage configured to your institution's process and intake calendar.

2

We Connect to Your Student CRM

Synthesys integrates with Salesforce Education Cloud, Slate, HubSpot, and most student CRM and admissions platforms.

3

Go Live Before Your Next Intake Cycle

Deploy ahead of your next admissions period. Most higher education deployments are live within 10–14 days.

Results you can expect

Results you can expect

Results you can expect

  • Respond to every prospective student enquiry immediately, around the clock

  • Increase open day and campus visit attendance through automated registration

  • Reduce application drop-off through timely, personalised follow-up

  • Free admissions advisors from high-volume repetitive enquiries

Integrations for everything

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.

FAQs

FAQs

FAQs

Can Synthesys handle enquiries about specific courses and programmes?

Does it support international student enquiries in different languages?

Can it follow up with applicants who haven't completed their application?

Does it work for EdTech platforms as well as traditional institutions?

Which student CRM systems does it integrate with?

See What Your Enrolment Numbers Look Like When Every Enquiry Gets an Immediate Response

Book a call with our team. We'll walk through your current admissions enquiry and follow-up process and show you where Synthesys has the most impact on enrolment.