Synthesys

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AI Voice Automation for Travel & Transportation

Never miss a booking again. Synthesys handles itinerary changes, reservation requests, real-time travel updates, and multilingual passenger support—instantly, across all time zones.

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Some companies our

team has worked with:

Solutions for

Travel Providers

Flight, Train, or Ferry Bookings

Answer booking inquiries, modify itineraries, and complete transactions by phone.

Schedule Changes & Disruption Alerts

Inform travelers of changes, cancellations, or delays with instant voice calls.

Inbound Passenger Support

Handle questions about baggage, gate info, policies, or travel requirements.

Group & Corporate Travel

Collect information, tag requests, and pass off to human agents when needed.

Always-on voice for a real-time industry

In travel, timing is everything. Missed calls lead to missed flights, stranded passengers, or lost revenue. Synthesys provides 24/7 voice coverage in 70+ languages, answering in under 500ms and resolving common travel requests without human intervention.

Whether you operate a ferry line, airline, rail network, or travel desk, Synthesys integrates with your booking engine, CRM, and notification tools. We help you manage call surges, reduce support costs, and provide faster assistance to travelers wherever they are.

Always-on voice for a real-time industry

Always-on voice for a real-time industry

Real-World Applications

Book or Modify Reservations

Let travelers self-serve via phone to update times, passengers, or ticket classes.

Communicate Travel Disruptions

Proactively call passengers with schedule changes or rerouting options.

Support Global Travelers

Answer travel questions in native language across every continent and time zone.

How it works

Script Voice Flows by Route or Region

We help design flows for bookings, delays, baggage, and more.

Integrate Securely

Connect to your reservation system, CRM, or SMS engine via API or webhook.

Launch in Days

Start handling calls at scale in under 2 weeks with multilingual support built in.

Results you can expect

80%+ of traveler inquiries handled automatically
<1s voice response in 70+ languages
3x faster itinerary updates or travel disruption handling
2–4x increase in customer satisfaction on travel-day support

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.