Modernize your call center, reduce costs, and deliver world-class support. Synthesys handles plan upgrades, troubleshooting, porting, and billing inquiries—instantly, across any language or region.
Some companies our
team has worked with:
Billing & Plan Inquiries
Answer questions about charges, payment status, and plan options.
SIM & Device Activation
Guide users through SIM activation, device setup, or porting with real-time support.
Troubleshooting & Network Issues
Walk callers through automated triage workflows or schedule technician callbacks.
Upgrade Campaigns
Proactively reach out to customers with upgrade offers or add-on services.
Handle Billing Overflow
Answer common billing and usage questions without queueing or transfers.
Accelerate Activation & Porting
Help users complete device, SIM, or number setup through natural voice flows.
Proactive Customer Retention
Launch winback, upsell, or reactivation campaigns via outbound voice.
1
Build Telecom-Specific Voice Flows
We help design call logic for your billing, activation, and support use cases.
2
Integrate With Your Stack
Connect to your IVR, CRM, BSS/OSS, or ticketing system via secure APIs.
3
Deploy Across All Regions
Launch scalable s that serve every region and time zone.
Handle 70–90% of support calls autonomously
<500ms latency across 50+ languages and dialects
3–5x increase in activation and upgrade completion
Dramatic cost savings across inbound and outbound voice traffic
Can Synthesys automate billing and usage calls?
Will it work for SIM activation or porting?
Does Synthesys support multilingual telecom users?
Can we run outbound retention or upsell campaigns with Synthesys?
Is Synthesys compliant with telecom regulations?
Reduce churn, improve efficiency, and deliver better telecom customer service with AI voice infrastructure.
