Storm Season Doesn't Wait for Your Phones to Be Staffed

Storm Season Doesn't Wait for Your Phones to Be Staffed

Roofing companies face feast-or-famine demand—and the feast periods are exactly when inbound call volume overwhelms your ability to respond. Synthesys answers every call during storm surges and slow seasons alike, qualifies damage claims and replacement enquiries, books inspection appointments, and follows up with estimates that haven't converted—so you capture every job the weather sends your way.

Synthesys is trusted by:

Roof Repair Appointment Scheduling
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EMILY (AI CSR)

Hello

ZACHARY

Hello

EMILY (AI CSR)

Heythere,areyoucallingaboutaroofrepairandinspectionoristheresomethingelseicanhelpwithtoday?

ZACHARY

I'mcallingaboutsuspectedshingledamagehereafterarecentstorm.Iwaswonderingifyouguyscancomeoutandcheckitout?

EMILY (AI CSR)

Absolutely!Wecanhelpwiththat.Canyoutellmeifyou'venoticedmissingshinglesinoneareaorallovertheroof,andhasanyonealreadycomeouttotakealookorshouldwescheduleaninspectionforyou?

ZACHARY

Ithinkweshouldscheduleaninspection.Noonehascameoutyet.I'mnotreallytoosureaboutthedamagebecausei'mnotanexpertbut,itdoeslooklikethere'ssomedamagethroughout.

EMILY (AI CSR)

Gotit.Noworriesatall.Let'sgetthisscheduledsoaprocantakeaproperlook.CouldIgetyournameandaddressfortheappointment?ThatwayIcanpulluptheearliestavailabilityforaninspection.

ZACHARY

Yeah,that'dbegreat.I'mlookingtogetthisdoneassoonaspossible.MynameisZacharyandmyaddressis55YellowBrickRoad.

EMILY (AI CSR)

Thanks,Ihaveyouraddressas55YellowBrickRoad.Sinceyou'dlikethisdonequickly,wouldyoupreferamorningorafternoonappointment?I'llcheckourfirstavailableslot.

ZACHARY

IwouldpreferthemorningandIcoulddo11 a.m.Wouldthatworkforyouguys?

EMILY (AI CSR)

Thatshouldwork.I'llscheduleyourroofinspectionforTuesdaymorningat11.Justtoconfirm,doesthattimeworkforyouandistheaddress55YellowBrickRoad,therightspotforthevisit?

ZACHARY

Yeah

EMILY (AI CSR)

Perfect,Zachary.You'reallsetforTuesdayat11,andwe'llbecomingoutto55YellowBrickRoadtocheckforshingledamage.Ifanythingchangesoryouhavemorequestionsbefore,thenjustletmeknow.Wellitwasgreatspeaking,talktoyoulater.

ZACHARY

Thankyou,Takecare.

EMILY (AI CSR)

Goodbye.

Built for Residential & Commercial Roofing Companies

Built for Residential & Commercial Roofing Companies

Built for Residential & Commercial Roofing Companies

Storm Damage Enquiry Intake

Handle high-volume inbound during storm season—capturing damage details, property information, and insurance status for every caller, even when your phones are overwhelmed.

Inspection & Estimate Scheduling

Book roof inspections and estimate appointments directly into your team's calendar—confirmed and reminded without manual scheduling.

Insurance Claim Support Follow-Up

Follow up with homeowners navigating the insurance claim process—keeping your job in their pipeline and moving the approval forward.

Unconverted Estimate Follow-Up

Automatically call back homeowners who received an estimate but haven't committed—at the right interval, with the right message to bring them back.

The Roofer Who Answers First Gets the Job. Be That Roofer Every Time.

After a major storm, every roofing company in the market is chasing the same homeowners. The ones who respond fastest—who answer the call, capture the damage details, and book the inspection before the homeowner has time to call a second contractor—win the most jobs. Synthesys ensures you answer every call, every time, even when your phones are ringing off the hook and your crew is already booked for two weeks.

Beyond storm response, Synthesys keeps your pipeline moving in slower periods. Unconverted estimates get automated follow-up calls. Insurance-pending jobs get check-in calls at the right intervals. And every outbound touchpoint is logged to your CRM so nothing falls through.

The Roofer Who Answers First Gets the Job. Be That Roofer Every Time.

After a major storm, every roofing company in the market is chasing the same homeowners. The ones who respond fastest—who answer the call, capture the damage details, and book the inspection before the homeowner has time to call a second contractor—win the most jobs. Synthesys ensures you answer every call, every time, even when your phones are ringing off the hook and your crew is already booked for two weeks.

Beyond storm response, Synthesys keeps your pipeline moving in slower periods. Unconverted estimates get automated follow-up calls. Insurance-pending jobs get check-in calls at the right intervals. And every outbound touchpoint is logged to your CRM so nothing falls through.

The Roofer Who Answers First Gets the Job. Be That Roofer Every Time.

After a major storm, every roofing company in the market is chasing the same homeowners. The ones who respond fastest—who answer the call, capture the damage details, and book the inspection before the homeowner has time to call a second contractor—win the most jobs. Synthesys ensures you answer every call, every time, even when your phones are ringing off the hook and your crew is already booked for two weeks.

Beyond storm response, Synthesys keeps your pipeline moving in slower periods. Unconverted estimates get automated follow-up calls. Insurance-pending jobs get check-in calls at the right intervals. And every outbound touchpoint is logged to your CRM so nothing falls through.

Real-World Applications

Real-World Applications

Real-World Applications

Never Miss a Call During a Storm Surge

Synthesys handles 100,000+ concurrent inbound calls—so even during your busiest period, every homeowner gets an immediate response and a booked inspection.

Follow Up Every Estimate Without Manual Dialling

Automated follow-up calls at 3, 7, and 14 days post-estimate bring unconverted leads back to the table without your sales team lifting a finger.

Keep Insurance-Pending Jobs From Going Cold

Homeowners waiting on insurance approvals forget who they called. Synthesys checks in at the right intervals—keeping your company front of mind when the approval comes through.

How it works

How it works

How it works

1

We Build Your Intake and Follow-Up Flows

Storm damage intake, inspection booking, estimate follow-up, and insurance check-ins—all scripted to your process and brand voice.

2

We Connect to Your CRM and Calendar

Synthesys integrates with Jobber, AccuLynx, RoofSnap, or your scheduling and CRM tools—syncing appointments and lead data in real time.

3

Go Live Before the Next Storm Season

Most roofing deployments are live within 7–10 days. Start with inbound handling and estimate follow-up for immediate pipeline impact.

Results you can expect

Results you can expect

Results you can expect

  • Answer 100% of inbound calls during storm surges without missing a job

  • Book more inspections without additional office staff

  • Recover 15–25% of unconverted estimates through automated follow-up

  • Keep insurance-pending jobs in your pipeline with proactive outreach

Integrations for everything

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.

FAQs

FAQs

FAQs

Can Synthesys handle the volume of calls during a major storm event?

Does it capture insurance information from callers?

Which roofing CRMs does it integrate with?

How does the estimate follow-up work?

Can it handle commercial roofing enquiries differently from residential?

See What Your Pipeline Looks Like When You Miss Zero Storm Calls

Book a call with our team. We'll walk through your current call handling and estimate follow-up process and show you the revenue impact of capturing every inbound.