Restaurants lose reservations, catering enquiries, and takeaway orders to unanswered calls every service period—not because they don't want the business, but because the phone rings when the team is in the weeds. Synthesys handles reservations, takeaway orders, catering enquiries, and customer questions automatically—so your team stays focused on the floor while every call turns into revenue.
Synthesys is trusted by:
Reservation Booking & Management
Take reservations, confirm bookings, handle cancellations, and manage your waitlist via voice—integrated with your reservation system, around the clock.
Takeaway & Delivery Order Handling
Accept phone orders, confirm items and pricing, capture delivery details, and push orders directly to your kitchen or POS system—without staff tying up the phone.
Catering & Private Event Enquiries
Handle catering and function enquiries, collect guest numbers, event date, dietary requirements, and contact details, and route to your events team for follow-up.
Customer Questions & Opening Hours
Answer common inbound questions—hours, menu queries, allergen information, parking—without pulling a staff member off the floor to pick up the phone.
Fill Tables You're Currently Leaving Empty
Every unanswered call during service is a reservation you didn't take. Synthesys answers every one—even when your team is heads down in service.
Handle Takeaway Orders Without Tying Up Staff
Phone orders captured, confirmed, and pushed to your kitchen system automatically—your staff serve the tables, not the phones.
Convert Catering Enquiries Without Losing Them to Voicemail
Every catering and event enquiry captured, qualified, and routed to your events coordinator—no lead dropped, no voicemail ignored.
1
We Configure Your Service Flows
Reservations, takeaway, catering enquiries, and general questions—each with their own script, booking logic, and routing.
2
We Connect to Your Reservation and POS Systems
Synthesys integrates with SevenRooms, OpenTable, Resy, and most POS systems used in hospitality—syncing reservations and orders in real time.
3
Go Live in Under 2 Weeks
Start with reservation handling or takeaway orders—whichever represents the biggest opportunity—and expand from there.
Answer 100% of reservation and order calls including during peak service periods
Reduce missed reservations and lost takeaway orders to near zero
Capture catering and event enquiries without a dedicated phone line or staff member
Free your floor team from phone interruptions during service
Does Synthesys integrate with OpenTable or SevenRooms?
Can it handle takeaway orders and push them to the kitchen?
What happens if a customer has a complex dietary requirement or complaint?
Does it work for multi-location restaurant groups?
Can it handle calls in languages other than English?
See How Many Reservations You're Currently Missing During Service
Book a call with our team. We'll show you how Synthesys handles your inbound during peak periods and what capturing every call means for your revenue.
