Law firms and legal support organisations lose qualified leads every day to slow intake, missed after-hours calls, and manual scheduling. Synthesys automates new client intake, pre-qualification, appointment booking, and follow-up—so your attorneys focus on billable work, not answering phones.
Synthesys is trusted by:
New Client Intake & Pre-Qualification
Capture caller details, gather case information, and pre-qualify leads against your practice area criteria. Automatically, before a human ever gets involved.
Appointment Scheduling & Confirmation
Book consultations, send reminders, and handle rescheduling requests via voice or SMS—24/7, without front desk involvement.
After-Hours Call Coverage
Never miss an inbound enquiry outside office hours. Synthesys answers, captures the caller's situation, and routes urgent matters to the appropriate on-call contact.
Existing Client Follow-Up
Automate status update calls, document request reminders, court date confirmations, and payment follow-ups for active matters.
Stop Losing Leads to Voicemail
Every unanswered call is a potential client your competition picked up. Synthesys answers every call instantly—day or night—and captures the full intake.
Qualify Before You Commit Attorney Time
Not every enquiry is the right fit. Synthesys filters by case type, jurisdiction, and basic qualifying criteria so your attorneys only take calls worth taking.
Existing Clients Informed Without Billing for It
Proactive status updates, appointment reminders, and document chasers can all run automatically—improving client experience without adding overhead.
1
We Design Your Intake Flows
Working with your intake criteria and practice areas, we script conversational flows that qualify accurately and represent your firm professionally.
2
We Connect to Your Scheduling System
Synthesys integrates with Clio, MyCase, Lawcus, or your calendar system to book consultations directly without manual calendar management.
3
Launch in 7–14 Days
Go live with full call logging, lead capture, and CRM integration. Every call is auditable and exportable.
Capture 100% of inbound enquiries, including after-hours and weekend calls
Reduce intake-to-consultation time from days to hours
Cut time spent on non-billable intake tasks by 60%+
Increase consultation bookings without adding reception or intake staff
Will the AI give legal advice to callers?
Can it handle sensitive or emotionally distressed callers?
What CMS or case management systems does it integrate with?
Is the call data stored securely?
Can we configure different intake flows for different practice areas?
See How Much Intake Time You Could Recover
Book a call with our team. We'll show you exactly how Synthesys handles your intake process and give you a live walkthrough built for legal services.
