Synthesys

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AI Voice Automation for Insurance Providers

Accelerate claims, qualify leads, and improve policyholder service with voice AI. Synthesys handles quote requests, FNOL, appointment setting, and renewal campaigns automatically—24/7, in any language.

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Some companies our

team has worked with:

Solutions for

Insurance

Quote Requests

Collect required information, answer product questions, and generate qualified leads by phone.

Claim Intake (FNOL)

Capture first notice of loss (FNOL) quickly and accurately, and escalate complex cases.

Policyholder Support

Handle billing, renewals, and policy updates without requiring live agents.

Outbound Campaigns

Drive cross-sell, retention, or reactivation campaigns through automated voice outreach.

Scalable AI voice infrastructure for insurance operations

Whether you're a broker, carrier, or MGA, Synthesys delivers enterprise-grade voice automation designed for compliance-heavy, high-volume interactions. It operates with <500ms latency, handles 10,000+ concurrent calls, and integrates with your CRM, claims system, or dialer infrastructure.

Our s offer real-time understanding and multilingual support to engage prospects or serve policyholders across every time zone. Synthesys is SOC 2 Pending, HIPAA, and GDPR compliant—with encryption, redaction, and detailed call logs for full auditability.

Scalable AI voice infrastructure for insurance operations

Scalable AI voice infrastructure for insurance operations

Real-World Applications

Capture FNOL at Any Hour

Ensure timely reporting of incidents without needing overnight staffing.

Automated Lead Qualification

Pre-screen quote requests and transfer high-intent leads to licensed agents.

Policy Updates & Renewals

Confirm address changes, collect payment info, and trigger renewal confirmations.

How it works

Script Insurance-Specific Flows

We build call scripts for claims, quotes, billing, and outbound campaigns.

Integrate With Your Systems

Connect Synthesys to your CRM, claims engine, or VOIP platform securely.

Deploy at Scale

Go live in 7–14 days with s that scale instantly with demand.

Results you can expect

Up to 80% of policyholder and prospect calls handled autonomously
<1s response time across 70+ languages
2x increase in lead qualification speed
3–5x reduction in missed calls or delayed claim intakes

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.