Synthesys

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AI Voice Automation for HVAC Companies

Never miss a service call again. Synthesys handles job intake, emergency requests, maintenance scheduling, and seasonal tune-up campaigns—24/7, with multilingual support for residential and commercial HVAC operations.

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Some companies our

team has worked with:

Solutions for

HVAC Providers

Service Request Intake

Capture customer issues (no cooling, leaks, etc.) and qualify urgency.

Emergency Dispatch Support

Route after-hours emergencies to on-call techs or escalate by severity.

Maintenance Scheduling

Automate recurring service scheduling for seasonal tune-ups and contract clients.

Commercial & Residential Support

Route calls based on location, equipment type, or service agreement status.

24/7 voice coverage for high-urgency service work

HVAC companies deal with urgent issues, seasonal spikes, and technician availability constraints. Missing a single call during a heat wave can mean a lost customer. Synthesys ensures you answer every call, qualify leads, and escalate critical cases—automatically.

Our AI voice system operates with <500ms latency, supports 70+ languages, and integrates with your dispatch software, CRM, or scheduling tool. Whether you’re serving single-family homes or commercial buildings, Synthesys ensures fast, professional, and always-on communication.

24/7 voice coverage for high-urgency service work

24/7 voice coverage for high-urgency service work

Real-World Applications

24/7 Emergency Call Coverage

Answer and triage every urgent HVAC call—even outside business hours.

Seasonal Maintenance Campaigns

Run automated outbound voice campaigns to schedule tune-ups before demand spikes.

Service Queue Load Balancing

Route non-urgent calls to scheduling, and escalate based on need.

How it works

Script HVAC-Specific Call Flows

We design flows to capture issue type, urgency, and property access info.

Integrate With Your Tools

Connect to ServiceTitan, Housecall Pro, Jobber, or Google Calendar.

Launch in Under 10 Days

Go live with AI s that triage, schedule, and escalate around the clock.

Results you can expect

Handle up to 90% of inbound calls without staff
Reduce missed calls during seasonal surges by 3–5x
Improve emergency response time with smart routing
Deliver faster scheduling for repeat and contract clients

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.