Peak Season Means More Calls Than You Can Handle. It Doesn't Have to.

Peak Season Means More Calls Than You Can Handle. It Doesn't Have to.

HVAC companies lose booked jobs every summer and winter to unanswered calls—homeowners with a broken system call the first company that picks up. Synthesys answers every call, qualifies the service need, books the appointment, and dispatches your technicians—so your team stays in the field while every inbound turns into a booked job.

Synthesys is trusted by:

AC Maintainance Scheduling
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JASON (AI CSR)

Hello

JOHNNY

How'sitgoing?

JASON (AI CSR)

Hey,I'mdoingwellthanksforasking.Andwhat'sgoingonwithyourheatingorcoolingtoday?Areyoucallingaboutarepair,abillingquestion,orsomethingelseIcanhelpwith?

JOHNNY

I'mseekingamaintenancerequest.

JASON (AI CSR)

Perfect.Icanhelpwiththat.Isyoursystemactinguporareyoujustlookingtogetonaregularmaintenanceschedule?AndisthisforyourAC,heater,orboth?

JOHNNY

ThisisformyAC.Itisnotactingup,I'mjustlookingtobeproactiveinsettingupamaintenancerequest.

JASON (AI CSR)

Smartmove,keepingupwithmaintenancecansaveyoualotoftroubledowntheroad,butwhenwasthelasttimeyourACwasserviced?Wasitearlierthisyear,orhasitbeenawhile?Anddoyouwanttosetupaonetimecheckuporgetonatwiceayearschedule?

JOHNNY

It'sbeenoverayearsinceitgotcheckedandjustlookingforaonetimecheckup.

JASON (AI CSR)

Gotit.Overayearisdefinitelyagoodtimeforatuneup.Icangetyousetforaonetimecheckup.Whatdayortimeworksbestforyou?ordoyouwantthesoonestavailableappointment?

JOHNNY

Thesoonestavailableappointmentwouldworkbest.

JASON (AI CSR)

Allright,I'llgrabthesoonestspotforyou.CanIgetyournameandtheaddresswheretheACislocated?ThatwayIcanlockintheappointment.

JOHNNY

Yes,thenameisJohnny,andtheaddressis55YellowBrickRoad.

JASON (AI CSR)

Thanks,Johnny.Lastthing,wouldyoupreferamorningorafternoonslotorareyouflexiblewiththetime?I'llaimforthesoonest,justwannamakesureitfitsyourschedule.

JOHNNY

Iwouldprefertheafternoonslot.

JASON (AI CSR)

Great.I'llgetyoubookedforthesoonestavailableafternoonappointmentat55YellowBrickRoad.Onceit'ssetyou'llgetaconfirmationwithallthedetails.Isthereanythingelseaboutyoursystemyouwantustolookatwhilewe'rethereorjustthegeneralACcheckup?

JOHNNY

No,thatisit.

JASON (AI CSR)

Alright,you'reallsetforaonetimeACcheckupintheafternoon,atyouraddress.Lookoutfortheconfirmationsoon.Wellitwasgreatspeaking,talktoyoulater.

JOHNNY

Thankyou,bye.

JASON (AI CSR)

Goodbye.

Built for HVAC Service & Installation Companies

Built for HVAC Service & Installation Companies

Built for HVAC Service & Installation Companies

Service Call Intake & Booking

Qualify inbound service requests, collect system details and issue description, and book the appointment directly into your dispatch schedule—no hold time, no callbacks.

Maintenance Agreement Renewals

Proactively contact existing maintenance agreement customers at renewal time—confirming coverage, updating contact details, and processing renewals without office staff involvement.

Install Estimate Scheduling

Handle replacement and new install enquiries, collect system requirements and home details, and book in-home estimate appointments for your sales team.

Technician Dispatch Communication

Notify customers of technician ETAs, service completion confirmations, and follow-up satisfaction calls—automatically, triggered by your dispatch system.

The Phone Rings When a Homeowner's AC Breaks. Answer It or Lose the Job.

HVAC demand is the definition of time-sensitive. A homeowner with no air conditioning in July or no heat in January calls multiple companies—and books the first one that answers. Every unanswered call during peak season is a job you've given to a competitor. Synthesys ensures you answer every one, book the appointment, and capture the revenue—even when your office is handling six calls at once and your techs are all in the field.

Beyond peak demand, Synthesys keeps your recurring revenue base healthy. Maintenance agreement renewals, seasonal tune-up reminders, and filter replacement follow-ups all run automatically—keeping your existing customers engaged and your off-peak schedule full.

The Phone Rings When a Homeowner's AC Breaks. Answer It or Lose the Job.

HVAC demand is the definition of time-sensitive. A homeowner with no air conditioning in July or no heat in January calls multiple companies—and books the first one that answers. Every unanswered call during peak season is a job you've given to a competitor. Synthesys ensures you answer every one, book the appointment, and capture the revenue—even when your office is handling six calls at once and your techs are all in the field.

Beyond peak demand, Synthesys keeps your recurring revenue base healthy. Maintenance agreement renewals, seasonal tune-up reminders, and filter replacement follow-ups all run automatically—keeping your existing customers engaged and your off-peak schedule full.

The Phone Rings When a Homeowner's AC Breaks. Answer It or Lose the Job.

HVAC demand is the definition of time-sensitive. A homeowner with no air conditioning in July or no heat in January calls multiple companies—and books the first one that answers. Every unanswered call during peak season is a job you've given to a competitor. Synthesys ensures you answer every one, book the appointment, and capture the revenue—even when your office is handling six calls at once and your techs are all in the field.

Beyond peak demand, Synthesys keeps your recurring revenue base healthy. Maintenance agreement renewals, seasonal tune-up reminders, and filter replacement follow-ups all run automatically—keeping your existing customers engaged and your off-peak schedule full.

Real-World Applications

Real-World Applications

Real-World Applications

Book Service Calls Without Your Office Fielding Every Call

Synthesys handles the intake, qualifies the service need, and books the appointment into your dispatch schedule—your office only sees the confirmed booking.

Fill Your Off-Peak Schedule with Maintenance and Tune-Up Reminders

Automated outbound campaigns remind existing customers about seasonal maintenance—filling your calendar during slower periods without marketing spend.

Renew Maintenance Agreements Without Manual Follow-Up

Synthesys contacts maintenance customers at renewal time, confirms coverage, and processes the renewal—reducing lapse rates without additional staff.

How it works

How it works

How it works

1

We Build Your Dispatch and Booking Flows

Service intake, dispatch booking, maintenance renewals, and install estimate scheduling—all configured to your service area, technician schedule, and business rules.

2

We Connect to Your Dispatch and CRM Tools

Synthesys integrates with Jobber, ServiceTitan, Housecall Pro, and most HVAC dispatch and field service platforms.

3

Go Live Before Your Next Peak Season

Most HVAC deployments are live in 7–10 days. Start with inbound service booking for immediate capacity relief.

Results you can expect

Results you can expect

Results you can expect

  • Answer 100% of inbound service calls during peak season without overflow

  • Book more jobs without growing your office team

  • Reduce maintenance agreement lapse rates through automated renewal outreach

  • Fill off-peak schedules with tune-up and maintenance reminders

Integrations for everything

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.

FAQs

FAQs

FAQs

Can Synthesys book appointments directly into our dispatch system?

What information does it collect from callers?

Can it handle both service calls and new installation enquiries?

How does it handle emergency service calls?

Can we use it for outbound maintenance reminders?

Find Out How Many Booked Jobs You're Missing During Peak Season

Book a call with our team. We'll map your current call volumes, show you where Synthesys captures missed revenue, and give you a deployment timeline before your next busy period.