Synthesys

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AI Voice Automation for Hotels & Hospitality Brands

Delight guests while lowering front desk burden. Synthesys handles reservations, check-in calls, room requests, wake-up scheduling, and multilingual guest inquiries—instantly and around the clock.

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Some companies our

team has worked with:

Solutions for

Hotels & Hospitality

Room Booking & Availability

Answer booking inquiries, check availability, and complete reservations by phone.

Front Desk Overflow

Handle common calls—directions, check-in/out times, amenities—without overloading staff.

Concierge Requests

Take room service, maintenance, and special requests automatically, and notify staff in real time.

Multilingual Guest Support

Support international travelers with fluent voice support in 70+ languages.

Always-on voice service for guest-first experiences

Hotels operate around the clock—and so does Synthesys. Whether it’s 2am check-in assistance or mid-day reservation management, Synthesys delivers consistent, brand-safe guest support over the phone without wait times. Our AI-powered voice infrastructure understands natural language, responds in under 500ms, and seamlessly integrates with your PMS, POS, or ticketing systems.

Whether you run a boutique property, luxury resort, or international chain, Synthesys empowers your staff to focus on high-touch hospitality while automation handles the repetitive calls. All conversations are logged, auditable, and fully GDPR/ SOC 2 Pending compliant.

Always-on voice service for guest-first experiences

Always-on voice service for guest-first experiences

Real-World Applications

Automated Booking Inquiries

Provide instant answers about room types, rates, and availability without involving staff.

Overflow Call Handling

Reduce unanswered calls and voicemail load during peak hours.

In-Stay Guest Services

Capture wake-up calls, housekeeping, or late checkout requests and trigger follow-ups.

How it works

Script Hotel-Specific Voice Flows

We help you build automated scripts tailored to your operations.

Connect to Your Stack

Integrate with your PMS, phone system, or maintenance task manager via API or webhook.

Go Live in Days

Launch Synthesys s that operate 24/7 across all guest touchpoints.

Results you can expect

Up to 80% of routine calls handled without staff intervention
<1s response time in 70+ languages
3–5x reduction in missed calls during peak hours
Increase guest satisfaction with faster, always-on support

Integrations for everything

Synthesys comes ready to run out of the box. But if your business needs more, our ecosystem of CRM, sales, and support integrations connects you to the tools you already use - with over 200+ apps for whatever specialized features you might need.