Some companies our
team has worked with:
Inbound Call Handling & Routing
Answer every call instantly and route to the correct location, team, or region.
Appointment Scheduling & Service Booking
Book visits, orders, or service calls across locations with shared or local calendars.
Campaign Support & Lead Capture
Capture campaign leads centrally and pass to the right franchisee for fulfillment.
Cross-Location Overflow Support
Cover call volume spikes at any store or region without relying on shared staff.
Route Calls by Location or Zip
Instantly connect customers to the nearest or assigned franchise location.
Book Services Across Locations
Schedule services in real time using calendar integrations for each franchisee.
Capture Leads from National Campaigns
Automatically tag and distribute inbound leads based on offer, product, or geography.
1
Script Franchise-Specific Call Flows
We help map and build flows for routing, scheduling, and service tiering.
2
Integrate With Your Tools
Connect Synthesys to your franchise CRM, POS, calendar, or marketing system.
3
Launch Network-Wide
Go live across all locations within days—scalable, multilingual, and brand-safe.
80–90% of calls handled automatically across locations
Higher booking and conversion rates from national campaigns
Fewer missed calls, better customer experience
Consistent branding and scripting across franchise footprint
