Event venues, promoters, and producers lose bookings when enquiries go unanswered, follow-up is slow, or the phone rings during an event when no one can pick up. Synthesys handles venue enquiries, ticket questions, private event intake, and guest communications automatically—so every enquiry is captured and every event runs without a communication gap.
Synthesys is trusted by:
Venue Enquiry Intake & Availability
Handle inbound venue hire enquiries, answer capacity and pricing questions, collect event details, and route qualified leads to your events team for follow-up.
Ticketing & Attendance Questions
Answer inbound questions about upcoming events—ticket availability, pricing, access requirements, parking, and logistics—without tying up your team.
Private Event & Corporate Function Intake
Capture private hire and corporate event enquiries—guest numbers, event type, date, catering needs—and route to your sales or events coordinator.
Event Day Guest Communication
Send automated pre-event reminders, parking and access instructions, and schedule updates to confirmed attendees—reducing day-of queries to your team.
Capture Every Private Hire Lead Before They Book Somewhere Else
Private event enquiries are time-sensitive—Synthesys captures every one and routes it to your team immediately, regardless of when it comes in.
Reduce Event-Day Inbound by Communicating Proactively
Pre-event reminders with parking, access, and schedule details reduce the volume of "what time does it start?" calls on the day itself.
Follow Up on Venue Enquiries That Went Quiet
Automated follow-up on unconfirmed venue enquiries brings more leads back to the table without your sales team manually tracking every prospect.
1
We Build Your Enquiry and Event Flows
Venue enquiries, ticketing questions, private hire intake, and guest communication—all configured to your event types and communication needs.
2
We Connect to Your Ticketing and CRM Platforms
Synthesys integrates with most event ticketing and CRM platforms—accessing event data to personalise guest communications automatically
3
Go Live in 7–14 Days
Start with enquiry handling and pre-event guest communication for immediate impact.
Capture 100% of venue and private hire enquiries, including after-hours
Reduce event-day inbound volume through proactive guest communication
Follow up on every unconfirmed venue enquiry automatically
Deliver consistent pre-event communication across every attendee
Can Synthesys handle ticket availability questions for upcoming events?
Does it work for outdoor festivals and large-scale events, not just venues?
Can it handle last-minute schedule change notifications to attendees?
Does it integrate with Eventbrite or other ticketing platforms?
Can we use it to follow up with corporate clients after events?
See What Never Missing an Event Enquiry Looks Like for Your Venue
Book a call with our team. We'll walk through your current enquiry handling and event communication workflow and show you where Synthesys makes the most difference.
