Debt recovery is a numbers game—but compliance and agent capacity put a hard ceiling on outreach volume. Synthesys breaks that ceiling. Our AI voice agents run FDCPA and TCPA-compliant outbound campaigns at scale, handle inbound debtor enquiries, and identify disputes and sensitive language automatically—so your collectors focus on the contacts that actually convert.
Synthesys is trusted by:
Compliant Outbound Dialling at Scale
Run high-volume outbound campaigns with full FDCPA and TCPA compliance built in—mini-Miranda, consent handling, time-of-day restrictions, and do-not-call logic all automated.
Payment Plan & Settlement Engagement
Present pre-approved settlement offers or payment plan options to eligible debtors in real time—without a collector on the line.
Dispute Detection & Compliance Routing
Automatically identify dispute language, cease-and-desist triggers, and attorney representation claims—and route immediately to the correct compliance workflow.
Inbound Debtor Support
Handle inbound calls from debtors 24/7—answer questions about their account, accept payment information, and escalate complex matters to live collectors.
2–4x Your Outreach Volume Without Hiring
Synthesys runs the first-contact and follow-up calls your collectors don't have time for—and hands off the contacts worth a live conversation.
Automate Settlement Offer Delivery
Push pre-approved settlement offers to eligible debtors at the right moment in the collections cycle—without a collector dialling one by one.
Catch Compliance Triggers Before They Become Liability
Dispute language, attorney representation, and cease-and-desist requests are flagged instantly and routed to the correct workflow—automatically.
1
We Script to Your Compliance Standards
Every call flow is built to your FDCPA/TCPA requirements, escalation logic, and collector strategy—then reviewed before deployment.
2
We Connect to Your Recovery Platform
Synthesys integrates with Simplicity, TLOxp, DebtPayPro, CUBS, and most collection CRMs via API or CSV sync.
3
Deploy with Full Audit Logging
Every call is logged, tagged, and exportable. Compliance teams have full access to transcripts, disposition codes, and escalation records.
2–4x increase in daily outreach volume without additional headcount
Higher right-party contact (RPC) rates through intelligent calling window optimisation
Automatic dispute and compliance routing with zero manual triage
Increased promise-to-pay (PTP) conversion on settlement offer campaigns
Is Synthesys FDCPA and TCPA compliant?
Can it detect when a debtor says "stop calling me" or mentions an attorney?
What collection platforms does it integrate with?
Can collectors receive warm transfers from AI calls?
Does it work for first-party and third-party collections?
See What Your Collection Rate Looks Like with 3x the Outreach
Book a call with our team. We'll walk through your current workflow, show you where AI takes the volume load, and build a compliant deployment plan around your portfolio.
