Automotive dealerships and service centers lose appointments and sales opportunities every day to missed calls, slow BDC response, and inconsistent phone handling across the showroom floor. Synthesys answers every inbound call, qualifies buyers and service customers, books test drives and service appointments, and runs your outbound follow-up campaigns—so your team focuses on the deals that close.
Synthesys is trusted by:
Sales Enquiry Handling & Test Drive Booking
Handle inbound new and used vehicle enquiries, qualify buyer intent and vehicle preferences, and book test drive appointments directly into your showroom schedule.
Service Appointment Booking
Accept service and repair bookings, collect vehicle details and service requirements, and schedule directly into your workshop calendar with automated reminders.
BDC Lead Follow-Up
Run consistent outbound follow-up on unsold showroom leads, online enquiries, and lapsed service customers—at scale, without BDC headcount constraints.
Service Recall & Campaign Outreach
Contact customers for recall notifications, service campaign invitations, and seasonal tyre and check packages—proactively, before they book elsewhere.
Book Test Drives Without Your Sales Team Fielding Every Enquiry Call
Synthesys qualifies inbound vehicle enquiries and books test drives into your showroom schedule—your sales team sees confirmed appointments, not a queue of callbacks.
Keep Your Service Lane Full with Proactive Outreach
Recall notifications, lapsed customer reactivation, and seasonal service campaigns run automatically—filling workshop capacity without manual BDC dialling.
Follow Up on Every Unsold Lead Consistently
Synthesys runs your post-visit follow-up sequence on every unsold showroom lead—consistent messaging, at the right intervals, logged to your DMS.
1
We Map Your Sales and Service Workflows
Sales enquiry handling, test drive booking, service scheduling, and outbound follow-up—each configured to your dealership structure and DMS.
2
We Connect to Your DMS
Synthesys integrates with CDK, Reynolds & Reynolds, Dealertrack, and most major DMS platforms—syncing appointments, lead data, and service records in real time.
3
Go Live in 10–14 Days
Deploy on inbound call handling and service booking first, then expand to outbound follow-up and recall outreach.
Answer 100% of sales and service inbound calls without missed opportunities
Increase test drive booking rates through immediate, consistent lead response
Fill service lane capacity through proactive recall and lapsed customer outreach
Reduce BDC headcount requirements with automated outbound follow-up
Does Synthesys integrate with our DMS?
Can it handle both new vehicle sales enquiries and used car enquiries?
How does it handle recall notifications?
Can we use it to follow up with customers who visited the showroom but didn't purchase?
Does it work for both franchise dealerships and independent used car dealers?
See What Capturing Every Inbound Sales and Service Call Means for Your Dealership
Sell more cars. Book more service. Never miss another opportunity due to a missed call.
