Coordinating Large, Distributed Teams In a multi-stage festival or a sprawling corporate campus, coordinating staff, volunteers, and vendors is a monumental task. A change in a speaker’s time slot, a security alert, or a supply delivery delay can cause a domino effect of failures. Synthesys AI telecommunications enables instant, dynamic updates to these distributed teams, eliminating the delays of manual call chains or email updates. A single command can trigger thousands of targeted calls or texts to the right personnel, ensuring everyone from the stage manager to the catering crew is operating on the most current information. This level of speed and precision is non-negotiable for flawless execution.

Managing Attendee Communications at Scale An event with tens of thousands of attendees generates an overwhelming volume of inquiries, from parking questions to session times. Synthesys provides an always-on, intelligent voice layer that handles these communications effortlessly. The system automates:

• Confirmations: Sending personalized, pre-event calls or texts to confirm attendance and provide essential details.

• Updates: Delivering real-time, on-brand announcements about schedule changes, venue adjustments, or speaker updates.

• Customization: Addressing each attendee by name and providing information tailored to their specific ticket type or registration profile, such as VIP access details or workshop locations.

This automation ensures every attendee feels connected and informed, while freeing human staff to focus on high-touch, in-person interactions.

Real-Time Crisis Management When an unexpected event occurs—such as a weather delay, a security incident, or a technical failure—seconds matter. Manual communication can be too slow, and mass messaging can create panic. Synthesys is designed for these scenarios. With a simple trigger, it can:

• Initiate instant outbound alerts to specific groups (e.g., all attendees in a certain zone, security staff, or stage production teams).

• Provide calm, clear instructions in a human-sounding voice to guide people to safety or a new location.

• Automatically escalate critical issues to human responders while providing automated support for less urgent inquiries. This proactive, intelligent response system is a vital tool for ensuring safety and maintaining the event's reputation.

Multilingual Engagement The world’s largest events are inherently international. Relying on a small, multilingual human staff is both costly and inefficient. Synthesys offers native, multilingual capabilities, allowing it to communicate fluently in dozens of languages. This ensures that every attendee, regardless of their native language, receives important information and feels a sense of belonging and inclusion. For event organizers, this capability eliminates a major logistical hurdle and dramatically expands their market reach without requiring additional headcount.

Hands-Free Safety Compliance & Logistics For on-site staff, the ability to communicate hands-free is a critical safety and efficiency advantage. Synthesys can be integrated to allow on-site crew to receive instructions and report incidents via AI voice, keeping their hands and eyes free for operational tasks. For example, a security guard can receive an alert about a specific area and report back on conditions without having to use a radio or a phone. This integration ensures that safety protocols are followed in real-time, and logistical challenges are addressed instantly, contributing to a safer and more organized event environment.